Payment and Refund Policy

How to pay and claim refund

What payment methods are available?

Paypal and Paytm are the two payment methods available. Courses are generally priced in INR and USD. Students from within India are requested to use Paytm option to pay and enrol into the course. Students from the US and other countries need to pay in US Dollars using PayPal.com.

I am having internet banking facility, can I pay using that?

Yes. Only in respect of INR through paytm..

Can I use my credit / debit card for payment?

Yes. 

What credit / debit cards are accepted?

All major credit / debit cards are accepted.

What happens after payment?

As you successfully complete the payment process you will be enrolled into the course. In case of difficulty contact the manager from the support center , we will resolve the issue with in 48 hours.

Do you capture the credit or debit card number?

No. We do not have subscription mechanism. You pay only for the course that you enrol into. It is upto you to share the credit card details with the payment gateway service provider.

What are the steps involved in selecting a course ?

You need to thoroughly refer to the profile of the teacher, feedback and the demonstration video. After deciding on the teacher who suits your needs, enrol into the course by paying.

I am not happy with the services provided by the teacher, how do I un-enrol myself from the course and claim refund ?

To un-enroll from a course and to claim refund just open  a support ticket on the support center. In the support center select refund request and furnish the information, we will process your claim request if you are eligible for refund and refund the amount within the next seven working days.  

What is the refund policy of streetsmartteachers.com?

Students are entitled to receive refund provided they write to us through the support center by opening a support ticket before the commencement of the sixth session of the course.  After attending the sixth session  refund is not possible.  No questions are asked at the time of un-enrolment. However, we will appreciate if you could briefly inform us why you did not like the course - this will help us to improve our services.

How much time does it take to refund?

Not more than seven working days from the receipt of refund request.

What will be status of my account after the un- enrollment?

Your account will be in force. You will only be un-enrolled from that particular course.

Can I enroll into some other course after un-enrolling from one course ?

Yes.

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